Contacting support team about a problem
Daniel Madar2020-01-10T12:02:22+00:00This article is about how you can help us fixing and discovering problems much
Client doesn’t start automatically
Gergo Fucskar2019-11-14T14:22:23+00:00Issue The client software did not start automatically, and the default android launcher
Connection lost to the server
Mark Bozsoki2019-01-21T23:17:20+00:00Connection lost to the server Server maintenance: The server is currently under repearing/updating. It
I can not login on the Editor interface
Mark Bozsoki2019-11-14T14:12:52+00:00Issue There are some cases when the user can not login. Possible causes
The content on my device is lagging
Gergo Fucskar2019-11-14T14:15:29+00:00Issue The animations and the moving elements in the content don't move
The content on my device is not updated
Gergo Fucskar2019-11-14T14:18:04+00:00Issue When you have a device and a content assigned to it. You change
I don’t see my device online
Gergo Fucskar2019-11-14T14:21:25+00:00Issue When you have a device registered in the editoral interface but it's