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The content on my device is lagging

Like all the troubleshooting start,
turn on the console window on the device and look for errors.

 

Issue

 

 The animations and the moving elements in the content don’t move smoothly.

 

Possible causes

Fixes

 

  •  This issue can appear when you have to many animations, videos, and moving elements in your content and the device’s performance is not enough.
 

  • Try to use lower quality images, videos and fewer animations.
  • You can also upgrade your device to a better one.
 

  •  It also can be caused if there is not enough RAM memory left on your device.
 

  •  Try to clear the cache, reconnect the device to the editor interface and reassign the content.

For help, contact us on support@wallboard.info. If you have a question that is not in our Knowledge Base leave it on our Frequently Asked Questions page.

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